1. Y5.HK provides 1 year carry-in limited warranty.We would provide repairs at no additional charge within the first year warranty period.
2. Warranty coverage started from the date customer purchased the product. Customers should retain their sales receipt.
3. As the Battery of most products will wear when it is Charging, the battery is not covered under warranty.
Exclusions to the warranty
1.Warranty does not apply under the following conditions:
a.Misuse by not following the instructions properly.
b. Any accidental, misuse or intentional damages causing malfunction.
c.Unauthorized repairing or modification done to the product.
d.Improper voltage supply
e.Normal wear and tear
f.Transfer of ownership
g.Damage caused by acts of nature or natural disasters, such as fire, flood, earthquake, lightning, typhoons and other natural disasters
h.Dissatisfaction on the product other than its quality, e.g. product color, outlook, shape.
i.At the same time,we are not liable for any indirect loss, cost, or consequential damages caused by the quality problem of the product, including but not limited to loss of data, expected benefits and etc
j. Damage by storing the product in a hot or humid location, or by submerging the product (water, coffee, beverage and etc.)
2. Customers could not present their sales receipt with valid warranty label.
3. Accessories or gifts are not being covered.
4. In case of any dispute,we reserves the rights for any final decision.